How to unsubscribe from Telkom Home Phones and Steps

How to unsubscribe from Telkom Home Phones and Steps

How to cancel the subscription from the fixed line

Go, find out how to cancel subscription from telkom landlines to prevent waste and easy steps here!

The popularity of landline phones has skyrocketed as they are being replaced by smart phones.

However, not a few still have a landline even if it is no longer used.

Are you one of those people whose home still has a phone connection but is left alone?

Remember, there are subscription fees that must be paid even if the fixed line is not used.

It’s better to find out how to cancel landlines to be free of these costs.

How how? Read more in the next article!

How to cancel the landline easily

There are some easy steps that you can do as follows:

1. Visiting Plaza Telkom


Source: Twitter/@TelkomCare

How to cancel the first fixed line you can do by visiting Plasa Telkom.

To speed up the service procedure, it is highly recommended to visit this place in the morning, especially on weekdays.

The procedures you can do are the following:

  1. Visit Telkom Square.
  2. Take the row number.
  3. Send the phone.
  4. Confirm that you have paid the last phone bill.
  5. The officer will proceed with the termination of the fixed line service.

2. Telkom Call Center 147

Telkom147.  service


The next way, Property People can contact Telkom 147 as a service and information center.

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If you have connected according to the expected extension number, make sure you have notified the landline about the termination.

However, you need to provide a concrete reason for announcing so that the reason can be accepted.

If you make calls via mobile phones, even from Telkomsel operators, make sure you have enough credit.

3. Use Social Media When Necessary

Account-Twitter-@TelkomCare to unsubscribe from landlines

Source: Twitter/@Telkomcare

In addition to calling Telkom 147, you can also use social media as a way to cancel landline subscriptions.

The reason is that Telkom’s social media is very active to respond to its customers quickly and easily.

Property People can request to unsubscribe via a message on the Twitter account @TelkomCare.

Convey a positive and kind message with every consideration for hanging up the landline.

Next you will be given the opportunity to fill in the data for the verification including the name, Internet number, telephone, active telephone, and the last amount of payment.

Home phone cancellation terms

To simplify this process, there are several administrative requirements that must be followed:

  1. The name of the applicant is in accordance with the identity card.
  2. Relationship / status.
  3. Complete address.
  4. Screenshot of the owner’s original ID card.
  5. Identity number.
  6. Phone number.
  7. Email address.
  8. Full address of the device.
  9. Type of mobile device.
  10. The number of devices to be disabled.

If you apply through Plasa Telkom, you can add the subscription termination process with proof of payment.

In addition, you are also allowed to make a power of attorney with a stamp of 10 thousand Rp.

When the Indihome package and the mobile phone are combined, it is recommended to connect the modem.

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Home phone subscription fees

Not only pay subscription fees and bills, there are many costs and administration that you need to know.

Property People must also calculate monthly expenses and billing details accurately, as a basis for consideration.

Make sure you have prepared money, before announcing the subscription of fixed phones to make it more transparent.

If the payment proof is in accordance with the attached report, the fixed line revocation process can be carried out.


Here are some things you need to know to stop paying landline subscriptions quickly and easily.

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